Benefits:

Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Overview

We are looking for a Pet Services Manager to join our growing team. The Pet Services Manager is responsible for overseeing the back-of-house operations of the Daycare and Boarding departments, ensuring the safety and well-being of the animals, maintaining cleanliness, conducting behavioral assessments, and managing a team of dedicated staff. This role requires strong leadership skills, knowledge of canine behavior, and a commitment to upholding company policies and procedures. The Pet Services Manager will report directly to the Assistant Campus Director and will have opportunities for career advancement within our rapidly growing company.

Pay is hourly and will be based on experience.

Key Responsibilities

Coach and manage pet services staff in alignment with role responsibilities and GoDog core values
Act as a working Manager on the floor, responsible for the following:
- Feeding
- Administering Medication
- General health and behavioral assessments
- Moving dogs safely about the campus
- Bathing dogs
- Cleaning
Train employees on GoDog policies and procedures
Manage daily Pet Services operations, including, but not limited to running dogs, managing scheduled services, facility cleaning, and managing staff assignments and daily duties
Delegate and assign daily/weekly/monthly task among attendants
Assist in implementation of policies and procedures as dictated by the Campus Director
Assess animal behavior to qualify dogs for GoDog services, including Care Assessments and evaluating New Pet Questionnaires
Manage compliance with safety regulations and dog and human first aid certifications
Act as Manager on duty when Campus Director and Assistant Campus Director are not present
Availability to work Fridays, Saturdays and Sundays, as well as all holidays as these are our busiest times
Other duties as required

Qualifications

2 years professional animal care
1 year previous management experience
Ability to lead with kindness, compassion, humility, and an even-keeled demeanor since dogs pick up on human energy
Excellent customer service skills and ability to educate pet parents on dog behavior and care
Proven work ethic, organizational skills, and time management skills
Ability to thrive in a fast-paced environment
Ability to proactively identify opportunities and recommend solutions
Ability to positively interact with the animals that GoDog services
Ability to regularly move throughout the facility to continuously interact with pets, customers, and staff using physical and mental stamina
Ability to clean up bodily fluids without becoming squeamish
Capability to competently complete the tasks required of any employee
Pet First Aid and CPR Certification
Willing to undergo a background check

About Us

Founded in 2018 by Jess and Ben Eberdt, GoDog offers premier pet hospitality, focusing on a dog-centric community. Our commitment is to always do what is right by the dog, the parent, and the staff, ensuring quality, cleanliness, and exceptional design. We aim to build a brand and enterprise that leaves a lasting legacy for generations.

We are seeking passionate team members dedicated to growth and exceptional pet care. Join our team and contribute to creating a loving environment for pets and their parents.

Join us at GoDog where our mission is simple: we are here for dogs.

At GoDog, our mission is simple: to provide premier pet hospitality for all our furry visitors! We provide training in a welcoming and supportive environment to ensure each pet visit is safe, comfortable, clean, and fun! We are looking to grow our team with team members who are eager to grow and have a passion for pets and pet people!

(if you already have a resume on Indeed)