Benefits:

Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance

Overview:
The Front Desk Attendant is responsible for providing excellent customer service, engaging new and existing customers, and participating in administrative tasks to ensure proper communication to customers and the Pet Services Department. This role requires strong organizational and administrative skills, knowledge of canine behavior, and a commitment to upholding company policies and procedures. The Front Desk Attendant will report directly to the Assistant Campus Director and will have opportunities for career advancement within our rapidly growing company. Pay is hourly and will be based on experience.

Responsibilities:

Completing daily tasks as outlined by the daily/weekly/monthly department checklists
Checking dogs in and out of all GoDog services
Act as the face of GoDog, greeting customers warmly, addressing inquiries, and resolving concerns with empathy and efficiency
Procuring and maintaining vaccination records and other required paperwork
Maintaining the cleanliness of the lobby and customer facing areas
Managing reservations in accordance with availability and staffing requirements
Engaging customers to add on services or participate in package offerings
Assist in client registration, checking pets in and out, and relay critical information to kennel and daycare staff regarding feeding, medication, and scheduled services
Assisting in Daycare and Boarding and covering shifts or breaks as needed
Other duties as required

Qualifications:

1 year reception or administrative experience
1 year customer service experience
Comfort working with dogs of all sizes and personalities
Proven work ethic, organizational skills, and time management skills
Ability to thrive in a fast-paced environment
Ability to proactively identify opportunities and recommend solutions
Ability to positively interact with the animals that GoDog services
Ability to regularly move throughout the facility to continuously interact with pets, customers, and staff using physical and mental stamina
Ability to clean up bodily fluids without becoming squeamish
Capability to competently complete the tasks required of any employee
Pet First Aid and CPR Certification
Background check clearance

About us:
Founded in 2018 by Jess and Ben Eberdt, GoDog offers premier pet hospitality, focusing on a dog-centric community. Our commitment is to always do what is right by the dog, the parent, and the staff, ensuring quality, cleanliness, and exceptional design. We aim to build a brand and enterprise that leaves a lasting legacy for generations.

We are seeking passionate team members dedicated to growth and exceptional pet care. Join our team and contribute to creating a loving environment for pets and their parents.

Join us at GoDog where our mission is simple: we are here for dogs.

Compensation: $14.00 - $16.00 per hour

At GoDog, our mission is simple: to provide premier pet hospitality for all our furry visitors! We provide training in a welcoming and supportive environment to ensure each pet visit is safe, comfortable, clean, and fun! We are looking to grow our team with team members who are eager to grow and have a passion for pets and pet people!

(if you already have a resume on Indeed)